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Terms and Conditions

Welcome to GLAMO, a website located at www.glam-o.com (the “Site”) and operated by GLAMO, Inc., d/b/a Glamo Group (“GLAMO”, “us”, “our”, and

“we”). GLAMO provides the Site and mobile applications (the “Applications”) to facilitate on-demand and in-home beauty services and the ability to

purchase cosmetics and lifestyle products (collectively, with the Site and Applications, the “Services”). Certain features of the Services may be subject

to additional guidelines, terms, or rules, which will be posted on the Services in connection with such features (“Supplemental Terms”). All such

Supplemental Terms are incorporated by reference into this Agreement.

These Terms of Use (“Agreement”) set forth the legally binding terms for your use of the Services. By accessing or using the Services, you are

accepting this Agreement (on behalf of yourself or the entity that you represent) and you represent and warrant that you have the right, authority, and

capacity to enter into this Agreement (on behalf of yourself or the entity that you represent). You may not accept this Agreement or access or use the

Services if you are not at least 18 years old. You may use the Services on behalf of individuals under 18 only if you are the parent or legal guardian of

such individuals. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Services.

THE TERMS OF USE INCLUDE A CLASS ACTION WAIVER AND A WAIVER OF JURY TRIALS, AND REQUIRE BINDING ARBITRATION ON AN

INDIVIDUAL BASIS TO RESOLVE DISPUTES.

Accounts

Account Creation. In order to use certain features of the Services, you must register for an account with us (“your Account”) and provide certain

information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is

truthful and accurate; (b) you will maintain the accuracy of such information. You agree not to create an account on behalf of someone other than

yourself.  You further agree that you shall not maintain more than one account at any given time.  You may delete your Account at any time, for any

reason, by following the instructions in the Services. We may suspend or terminate your Account in accordance with the section entitled “Term and

Termination.” You agree not to create an account or use our Services if you have been previously removed by GLAMO, or if you have been previously

barred from any of the Services.

Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all

activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account

or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above

requirements.

Payment Terms

Booking Service Providers.  You must provide us with a valid credit card (issued by Visa, MasterCard, or any other issuer accepted by our payment

provider) (“Payment Provider”) as a condition to making an appointment with a service provider, including free promotional hair, nail and makeup

services GLAMO may arrange from time to time as part of the Services.

Cancellation of Appointments. You may cancel any appointment in accordance with our cancellation policy set forth at http://glam-o.com. We

reserve the right to cancel free promotional Services at any time for any reason. No credits or promotional value adjustments will be made in the event

we cancel a free promotional Service. If the service provider cancels an appointment for any reason, you will receive a refund, unless GLAMO is able

to book another service provider acceptable to you during the time scheduled for your appointment. If service providers cancel or terminate a paid

appointment for any reason, we may, in our sole and reasonable discretion, issue you a refund of any fees pre-paid for such appointment.

Payment Process. If you order an in-home beauty service you agree to pay the then-current applicable service fee listed in the Services or the website

of our third party booking agent (“Booking Agent”) as linked to from the Site or Application. We, or our booking agent, will automatically bill your credit

card submitted in booking an appointment on the date the appointment is booked or product ordered, and each time you book an appointment or order

a product thereafter. All payments to the service providers are non-refundable, except in the event the service provider, or we cancel your appointment.

Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties.

Any amounts not paid when due will bear interest at the rate of one and one half percent (1.5%) per month, or the maximum legal rate if less. If any fee

cannot be charged to your credit card for any reason, we may provide you, via email, notice of such non-payment and a link for you to update your

payment information.

General Payment Terms. By providing us with your credit card number and associated payment information, you agree that GLAMO is authorized to

immediately invoice your Account for all fees and charges due and payable to us hereunder and that no additional notice or consent is required. You

agree to immediately notify GLAMO of any change in your billing address or the credit card used for payment hereunder. We may change the pricing

for in-home beauty appointments or Products (from time to time in our sole discretion, and subject only to the right of service providers to review and

accept said pricing changes) by updating the price list included on the Site and Application and without any additional notice to you, provided that any

changes will not affect any services purchased prior to the notice.

Referral Credits. We offer credits for referring new users. To qualify for a referral credit, you must refer a new bona fide user who establishes a GLAMO

account and reserves and books an appointment with a service provider within ninety (90) days of signing up for an account. Please note that referral

credits are issued only for referrals of brand new users to GLAMO. Credits are not available for referring previous users of GLAMO Services. You may

earn only one referral bonus per new user referred and you cannot earn a referral credit by referring yourself. We reserve the right to revoke or cancel

credits at any time.

Promotional Codes. We may, in our sole discretion, create promotional codes that may be redeemed for credit in your Account, or other features or

benefits related to the Services, subject to any additional terms that we establish on a per promotional code basis (“Promo Codes”). Unless otherwise

expressly stated in additional terms we establish for a particular Promo Code, Promo Codes may only be used once per person, multiple Promo Codes

cannot be used in a single transaction or appointment, and each Promo Code benefit may only be redeemed once per account. Only Promo Codes

sent to you through official GLAMO communications channels are valid. You further agree: (i) to use Promo Codes only for their intended purpose, and

in a lawful manner; (ii) you will not alter, duplicate, sell, transfer or redistribute Promo Codes in any manner (including, without limitation, by posting

Promo Codes to a website or other public forum), unless expressly permitted by us; (iii) Promo Codes may be disabled by us at any time for any

reason without liability to us; (iv) Promo Codes may only be used pursuant to this Agreement and any specific additional terms that we establish for a

Promo Code; (v) Promo Codes have no cash value; and (vi) Promo Codes may expire prior to your use.


Reservation of Rights. We reserve the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you

or any other user in the event we determine in our sole discretion that the use or redemption of the Promo Code in question or the provision of any

referral credit was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or the terms of this Agreement. Once you have

redeemed a Promo Code or used any credit in your Account, no further promotional value adjustments or credits will be issued for any reason,

including but not limited to, dissatisfaction with the Services.

Your Responsibilities. As the recipient of in-home beauty services provided by service providers, you agree to assume certain responsibilities. When

you book an appointment, you agree to comply with any rules or requirements of the service provider applicable to the service purchased and that you

are made aware of, including as part of any confirmation email (the “Requirements”). Whether or not there are Requirements, you agree to: (a) create

in your home (or other space where our service providers are invited to perform their services) a safe, clean, and reasonably comfortable workspace

that is free of conditions that would make it difficult for our service providers to perform their jobs (all as determined in each of our service provider’s

sole discretion); (b) provide a workspace that has access to bathroom facilities and is in close proximity to an electrical outlet and a sink with hot and

cold running water; and (c) refrain, and cause other individuals present in your household to refrain, from any speech, conduct, or personal displays

that a reasonable person would find offensive, intimidating, hostile, harassing, indecent or abusive while our service providers are present. If you have

pets, you agree to confine all of your pets to a room where our service providers will not be working. If you have a child or children under the age of 13,

you agree that childcare (provided by someone other than you and our service provider) will be present. This is important as the service provider will

have equipment that can harm a child and our service provider will be focused on you. Service providers reserve the right to terminate or refuse to

provide their services to anyone at any time in the event you do not fulfill your responsibilities as set forth in this Section or if a service provider feels

unsafe or uncomfortable with her in-home work environment or conditions for any reason.  You understand, acknowledge and agree that service

providers are not employees or agents of GLAMO, but are independent contractors who operate business enterprises separate and distinct from

GLAMO.

Your Representations.  If you are utilizing in-home beauty Services in the state of Florida, you represent that the purpose of your request for the

Services is in connection with: the motion picture, fashion photography, theatre or TV industry; photography studio salon work, i.e., hair arranging and

cosmetics in preparation for a photo session; a special event, e.g. wedding, fashion show or other similar event; a trade show demonstration or

educational seminar; or because of ill health you are unable to go to a licensed salon.  If you are utilizing in-home beauty Services in the state of

California, you represent that the purpose of your request for the Services is: incidental to the theatrical, radio, television or motion picture production

industry; necessary due to your illness or other physical or mental incapacitation; or for the purpose of receiving recommendations and/or live

demonstrations about products as well as potential purchase of products.

Rights and Licenses

License to Use Site. We grant you a non-transferable, non-exclusive, right to access and use the Services for your personal use.

License to Use Application. We grant you a non-exclusive, non-transferable right to download, install and use a copy of the Application on a single

mobile device or computer that you own or control solely for your personal use, subject at all times to the terms of this Agreement. Furthermore, with

respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the

App Store Sourced Application (a) on an Apple-branded product that runs iOS (Apple’s proprietary operating system) and (b) as permitted by the

“Usage Rules” set forth in the Apple App Store Terms of Service. Use of the Application is also subject to the provisions of the section entitled

“Acceptable Use Policy.”

Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions: (a) you will not license, sell, rent, lease,

transfer, assign, distribute, host, or otherwise commercially exploit the Services; (b) you will not modify, make derivative works of, disassemble, reverse

compile or reverse engineer any part of the Services; (c) you will not access the Services in order to build a similar or competitive service; and (d)

except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or

transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services will be subject to the terms of this

Agreement. All copyright and other proprietary notices on any Services content must be retained on all copies thereof.

Modification. We reserve the right, at any time, to modify, suspend, or discontinue your access to the Services with or without notice. You agree that

we will not be liable to you or to any third party for any modification, suspension, or discontinuance of your access to the Services or any part thereof,

except and if otherwise expressly set forth in Section entitled “Term and Termination.”

No Support or Maintenance. You acknowledge and agree that we will have no obligation to provide you with any support or maintenance in connection

with the Services.

Ownership of the Services. Excluding your User Content (defined below), you acknowledge that all the intellectual property rights, including copyrights,

patents, trademarks, and trade secrets, in the Services, including the Site and Applications, are owned by us or our licensors. The provision of the

Services does not transfer to you or any third party any rights, title or interest in or to such intellectual property rights. We and our suppliers reserve all

rights not granted in this Agreement.

User Content

User Content. “User Content” means any and all information and content that a user submits to or posts on: (a) the Services and (b) on social

networking sites where we have a page or presence (collectively “SNS Pages”). You will own your User Content, with the understanding that you

agree that we may use and reproduce the User Content you make available on our SNS Pages and on the Services. You assume all risks associated

with the use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User

Content that makes you or any third party personally identifiable. You hereby represent and warrant that your User Content does not violate the

Acceptable Use Policy (defined below). You may not state or imply that your User Content is in any way provided, sponsored or endorsed by us.

Because you alone are responsible for your User Content (and not GLAMSQUAD), you may expose yourself to liability if, for example, your User

Content violates the Acceptable Use Policy. We are not obligated to backup any User Content and User Content may be deleted at any time. You are

solely responsible for creating backup copies of your User Content if you desire.

License. You hereby grant, and you represent and warrant that you have the right to grant, to us an irrevocable, nonexclusive, royalty-free and fully

paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise

use your User Content, and to grant sublicenses of the foregoing, solely for the purposes of including your User Content in the Site and Services. You

agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.


Acceptable Use Policy. The following sets forth our “Acceptable Use Policy”:

You agree not to use the Services to collect, upload, transmit, display, or distribute any User Content: (i) that violates any third-party right, including any

copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is

unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade

libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is

otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed

by any third party.

In addition, you agree not to use the Services to: (i) upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or

alter a computer system or data; (ii) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid

schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) harvest, collect, gather or assemble

information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on

servers or networks connected to the Services or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized

access to the Services, other computer systems or networks connected to or used together with the Services, through password mining or other

means; (vi) harass or interfere with another user’s use and enjoyment of the Services; or (vii) introduce software or automated agents or scripts to the

Services so as to produce multiple accounts, generate automated searches, requests and queries, or to strip, scrape, or mine data from the Services

(except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose

of, and solely to the extent necessary, for creating publicly available searchable indices of the materials, but not caches or archives of such materials).

Enforcement. We reserve the right (but have no obligation) to review any User Content, investigate, and/or take appropriate action against you in our

sole discretion if, we determine in our sole discretion, that you violated the Acceptable Use Policy or any other provision of this Agreement or otherwise

created liability for us or any other person. Such acts may include, but are not limited to, removing or modifying your User Content, terminating your

Account in accordance with Section entitled “Term and Termination” and/or reporting you to, and cooperating with, law enforcement authorities. We are

entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including User Content, in our

possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental requests; (ii) enforce this

Agreement; (iii) respond to any claims that User Content violates the rights of third parties; or (iv) protect the rights, property or personal safety of

GLAMO, its users, employees or the public, and all law enforcement or other government officials, as GLAMO in its sole discretion believes to be

necessary or appropriate.

Feedback. If you provide us any feedback or suggestions regarding the Services (“Feedback”), then you grant us a perpetual, royalty-free,

transferable, sublicensable, worldwide license to all rights in the Feedback and agree that we will have the right to use such Feedback and related

information in any manner we deem appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that

you will not submit to us any information or ideas that you consider to be confidential or proprietary.

Indemnity. To the fullest extent permitted by law, you agree to indemnify and hold us (and our officers, employees, and agents) harmless, including

costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services in an unauthorized

manner, (b) your User Content, (c) your violation of this Agreement; or (d) your violation of applicable laws or regulations. We reserve the right, at your

expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our

defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such

claim, action or proceeding upon becoming aware of it.

Third Party Sites, Advertising and Other Users

Third Party Sites, Ads and Ad Networks. The Site might contain links to third party websites, services, and advertisements for third parties (collectively,

“Third Party Sites & Ads”). Such Third Party Sites & Ads are not under our control and we are not responsible for any Third Party Sites & Ads. We

provide these Third Party Sites & Ads only as a convenience and do not review, approve, monitor, endorse, warrant, or make any representations with

respect to Third Party Sites & Ads. You use all Third Party Sites & Ads at your own risk. When you link to a Third Party Site & Ad, the applicable third

party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel

necessary or appropriate before proceeding with any transaction in connection with such Third Party Sites & Ads. We may also work with advertising

partners that may deliver advertisements to you on or off our Site based on your activities on the Site or within the Services.

Other Users. Each Service user is solely responsible for any and all of his or her User Content. Because we do not control User Content, you

acknowledge and agree that we are not responsible for any User Content and we make no guarantees regarding the accuracy, currency, suitability, or

quality of any User Content, and we assume no responsibility for any User Content. Your interactions with other Site or Service users are solely

between you and such user. You agree that we will not be responsible for any loss or damage incurred as the result of any such interactions. If there is

a dispute between you and any Service user, we are under no obligation to become involved.

App Store. When you download our Applications, you may do so through Apple Corporation’s App Store, another third party. You acknowledge that

this Agreement is between you and us and not the App Store or Apple. As between the App Store and us, we, not the App Store, are solely responsible

for the Services, including the Application, the content, maintenance, support services, and warranty, and addressing any claims relating thereto (e.g.,

product liability, legal compliance or intellectual property infringement). In order to use the Application, you must have access to a wireless network,

and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the

Services, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will

have the right to enforce its terms. The following applies to any Application accessed through or downloaded from the Apple App Store (“App Store

Sourced Application”):

You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced

Application.

In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Android or Apple, and Android,

Apple will refund the purchase price for the App Store Sourced Application to you, and to the maximum extent permitted by applicable law, Android,

Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application.

You and we acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App

Store Sourced Application infringes that third party’s intellectual property rights, as between GLAMO Android and Apple, GLAMO, not Android or


Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the

extent required by the Agreement.

Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store

Sourced Application.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING THE SITE AND THE APPLICATIONS, ARE PROVIDED “AS-IS”

AND “AS AVAILABLE” AND WE (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND,

WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE

SERVICES: (a) WILL MEET YOUR REQUIREMENTS; (b) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

BASIS; (c) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE OR (d) THAT THE

IN-HOME BEAUTY SERVICES PROVIDED BY SERVICE PROVIDERS OR PRODUCTS WILL BE TO YOUR SATISFACTION. WE ARE NOT LIABLE

FOR ANY DAMAGE A SERVICE PROVIDER MIGHT CAUSE WHILE ONSITE OR AT YOUR HOME OF OFFICE.

Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE (AND OUR SUPPLIERS), OR THE SERVICE PROVIDERS, BE LIABLE

TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR

PUNITIVE DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN

IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICES ARE AT YOUR OWN

DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHERWISE, OR

LOSS OF DATA RESULTING THEREFROM.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR LIABILITY (AND THAT OF OUR SERVICE PROVIDERS AND SUPPLIERS) TO YOU FOR

ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM

OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (a) FIFTY US DOLLARS ($50) OR (b) AMOUNTS YOU’VE PAID

GLAMSQUAD IN THE PRIOR 12 MONTHS (IF ANY). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU

AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.

Term and Termination. Subject to this Section, this Agreement will remain in full force and effect while you use the Services. We may (a) suspend

your rights to use the Site and/or Services (including your Account) or (b) terminate this Agreement, at any time for any reason at our sole discretion,

including but not limited to, any use of the Services in violation of this Agreement or our discontinuance of any Services. Upon termination of this

Agreement, your Account and right to access and use the Services will terminate immediately. You understand that any termination of your Account

involves deletion of your User Content associated therewith from our live databases. We will not have any liability whatsoever to you for any

termination of this Agreement, including for termination of your Account or deletion of your User Content. Upon termination of this Agreement, all of the

provisions will terminate except those that by their nature should survive.

Copyright Policy.

We respect the intellectual property of others and ask that users of our Site and Services do the same. In connection with our Site and Services, we

have adopted and implemented a policy respecting copyright laws that provide for the removal of any infringing materials and for the termination, in

appropriate circumstances, of users of our online Services who are repeat infringers of intellectual property rights, including copyrights. A repeat

infringer is any user for whom we have received two or more takedown notices (however, we reserve the right to terminate any user who submits

infringing content at any time). If you believe that one of our users is, through the use of our Services, unlawfully infringing the copyright(s) in a work,

and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c))

must be provided to our designated Copyright Agent:

 your physical or electronic signature;

 identification of the copyrighted work(s) that you claim to have been infringed;

 identification of the material on our Services that you claim is infringing and that you request us to remove;

 sufficient information to permit us to locate such material;

 your address, telephone number, and e-mail address;

 a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law;

and

 a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has

allegedly been infringed or that you are authorized to act on behalf of the copyright owner.


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